SERVPROs 1-4-8 Response Guidelines

5/9/2022 (Permalink)

SERVPRO of Marshalltown works hard on bring the 1-4-8 experience to every customer.  The service is our promise to every customer that we will come to help each disaster in a timely manner. With any disaster time is a very important factor. Within 1 hour from notice of loss, one of our trained employees will contact you to arrange for service. Within 4 hours of loss notification, members of SERVPRO of Marshalltown will be onsite to start mitigation services. Within 8 hours of onsite arrival, a verbal briefing of the scope will be communicated to the appropriate person. Since we started service within 4 hours, we can stop further damage and get you back to your home "Like it never even happened." Once the job is complete a trained employee will do a final walk through with you to make sure everything is complete. Thanks to our 1-4-8 response we can get homeowners and businesses back to the way they were before the disaster. SERVPRO of Marshalltown is available 24/7 every day of the year.